Location is a dream! Connected to the mall and easy metro access. Plus, loved chilling at the Spartan Sports Bar. The two pool tables there were fantastic for our group! Really enjoyed my time at the Vantage bar too, perfect for evening vibes.

Felt free to seek any assistance, no complaint.

I loved the location of the Sheraton Mall of the Emirates, so convenient with direct access to the mall for shopping and dining. The staff were friendly and professional, always ready to help. The room was spacious and clean, offering stunning views of the Dubai skyline. The bed was incredibly comfortable, making it easy to rest after a long day. However, there were some issues with the bathroom's glass walls, which didn't offer much privacy. The shower had temperature control issues, splashing water everywhere, making it a bit frustrating. Breakfast selection was great, but I felt the dining menu could use more variety. Overall, my stay was enjoyable but there's definitely room for improvement in the bathroom and dining options.

Spacious room with comfy beds, and the location is perfect—direct access to the mall. The shower had inconsistent temperature control, which was frustrating. They even have billiards for some fun entertainment.

Spacious room, convenient access, with a large bathroom that was perfect for relaxing after a long day of exploring, and being directly connected to the mall made shopping and dining effortless.

Nothing to complain about at all.

Oh, let’s talk about the Italian pasta at Besh! Absolute fire! The flavor was off-the-charts! Plus, the staff are super friendly and professional, making the stay all the better. Oh, and the location is a gem—easy access to Mall of the Emirates and the Metro!

However, the shower? An absolute letdown—splash everywhere, and not exactly chill on the temp control! Totally doesn’t vibe with the rest of the hotel. A bit of TLC needed here, please!

great access to ski dubai and mall experiences

My stay was enjoyable because the hotel is right inside Mall of the Emirates, which made it super easy to explore many shops and enjoy fantastic dining options. I had quick access to Ski Dubai for some fun indoor snow activities.

The Deluxe King Room was spacious and had a nice city view. The bathroom had some issues with the shower, though—temperature control was inconsistent. The bed was comfy, which helped. Overall, it was a decent stay, but the shower definitely needed some TLC. Honestly, it felt out of sync with the rest of the room's vibes.

From the moment I stepped in, the staff made me feel like royalty! The spacious Deluxe King Room City view was a treat, and waking up to stunning city views was just the cherry on top. Plus, the direct access to the mall is a game-changer for shopaholics like me!

can recommend 🥰✨

The stay included a comfortable room with a spacious and clean bathroom. However, room service was notably slow, leading to frustration when waiting for an extra bed. Despite this, the staff remained friendly and attentive, especially the welcoming bellman and hardworking housekeeping team. Breakfast options felt repetitive, though the handmade pasta was a standout at dinner.

This hotel had great access to the Mall of the Emirates, which made shopping super easy. The friendliness of the staff stood out. they were always smiling and willing to help. I especially appreciated Harvey Singh from room service. he was attentive without being intrusive. The room was spacious and comfortable, with a nice sitting area. However, the shower was a real letdown. The temperature control was off, making it a bit frustrating to use. The breakfast options could have been better too. some variety would have made a big difference. The staff at breakfast were nice, but the food didn’t quite impress me. Overall, I enjoyed my stay but felt there were areas that needed improvement, especially in room facilities and dining variety.

Convenient mall access

We had an incredible stay right next to the Mall of the Emirates, which made shopping and entertainment super easy. Our kids loved the indoor skiing at Ski Dubai, and the staff was fantastic, always smiling and making our little ones feel special during our stay.

In my wife's opinion, the check-in process was a bit slow and chaotic during peak times.

I had a fantastic time enjoying the breakfast selection and the lovely towel art crafted by Sudip in my room. The swimming pool and spa facilities were just what I needed for relaxation after a busy day. Just a heads up, I had a slight hiccup with the taxi service, but it didn't ruin my overall experience! 😊

Had an awesome time with friends! Staff was super friendly, especially at breakfast, and the room was spacious and comfy. Great value for the price!

this was our second stay in dubai, and the experience at sheraton was fantastic, exceeding our expectations. the staff treated us like family and made our holiday memorable, especially with the thoughtful surprises for my parents' anniversary. the direct access to mall of the emirates was a huge plus for our family outings.

the shower temperature was inconsistent.